Privacy Policy

📅 Last Updated: December 2024

Introduction

FreightCorner ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website, mobile applications, and services (collectively, the "Services").

1. Information We Collect

Information You Provide Directly

  • Account registration information (name, email, phone, address)
  • Shipment details (sender and recipient information)
  • Payment and billing information
  • Communication preferences and customer service inquiries
  • Documents and files uploaded for shipping purposes

Information Collected Automatically

  • Device information and browser type
  • IP address and location data
  • Cookies and tracking technologies
  • Usage patterns and interactions with our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process shipments and manage logistics operations
  • Send billing and transactional communications
  • Respond to customer inquiries and support requests
  • Personalize your experience and content recommendations
  • Conduct marketing and promotional activities (with your consent)
  • Comply with legal obligations and enforce our agreements
  • Prevent fraud and protect against security threats

3. How We Share Your Information

We may share your information with:

  • Shipping partners and logistics providers (necessary for service delivery)
  • Payment processors and financial institutions
  • Service providers and contractors who assist us
  • Law enforcement when required by law
  • Business partners with your consent

We do not sell your personal data to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability in a structured format
  • Withdraw consent at any time

To exercise these rights, please contact us at info@freightcorner.com.pk

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our Services.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer necessary, we will securely delete or anonymize it.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@freightcorner.com.pk

Website: www.freightcorner.com.pk

Address: FreightCorner, Karachi, Pakistan